Safety
Safe from pickup
to drop off.
Checked drivers, trips your family can follow, and help one tap away. Safety is built into every Arohon ride, for riders and for drivers.
Nadia shared her trip with you
14 min to Uttara
Dhanmondi 27
Sector 7, Uttara
Karim Toyota Axio, DHAKA METRO GA 31 44174.9Before you ride
Every driver,
checked by people.
Nobody drives with Arohon until our team has reviewed their ID, licence, vehicle papers and photo. Your app shows the driver’s name, photo, car and plate before they arrive.
Driver application, sample
In review- National ID
- Driving licence
- Vehicle registration
- Fitness certificate
- Tax token
- Profile selfie
During the ride
Help is
one tap away.
If something feels wrong, press and hold SOS. Your emergency contact and our safety team are alerted with your live location. Add your emergency contact in Profile, Trip safety.
Press and hold for SOS
- Alerting your emergency contact
- Alerting the Arohon safety team
- Sharing your live location
Arohon Safety
Every ride, protected.
Before you ride
Every driver, checked. Nobody drives with Arohon until their identity, licence and vehicle have been verified by our team.
NID verified
National ID matched to the driver before their first trip.
Licence checked
Valid driving licence for the vehicle class they drive.
Vehicle papers
Registration and fitness documents reviewed and kept on file.
Rated every trip
Riders rate each ride, and low ratings are reviewed.
During the ride
Never alone on the road. Your trip is tracked from pickup to drop-off, and help is one tap away the whole time.
Live tracking
Watch every turn of your trip in real time.
Share your trip
Send a live link so family can follow along.
One-tap SOS
Reach your emergency contact and our team instantly.
Safety team 24/7
Real people on standby, day and night.
After the ride
Your rating
keeps everyone honest.
Rate every trip. If something went wrong, report it from the app and our support team reviews every report.
How was your ride with Karim?
Something not right? Report it.
Sent to our support team, we’ll get back to you.
For drivers
Drivers are
protected too.
Safety works both ways. Drivers get the same tools to stay safe on every trip.
Emergency contact
Drivers add a number that is called when they press the emergency button on a trip.
Report a rider
Rider behaviour, payment or safety issues can be reported straight from the app.
৳3 safety charge
A small charge on each city trip goes toward keeping rides safe.
In immediate danger? Call 999 first, then let us know.
Call 999